Bilingual Receptionist

Location: Springfield, MA
Date Posted: 11-10-2017
32 hours per week. Immediate start. $11.00 per hour.
Primary Responsibilities:
  • Welcomes visitors by greeting potential or current members and directing them appropriately;
  • Maintains an orderly and welcoming reception area;
  • Handles scheduling requests, retrieves voice messages, answers incoming telephone calls and directs calls to the appropriate staff;
  • Provides a brief description of services provided to community members;
  • Promotes and registers attendees for orientations, workshops and other events;
  • Provides referrals to other community resources;
  • Provides various administrative support;
  • Provides appropriate forms to complete as part of screening process
  • Other duties as assigned.
Qualifications and Skills
  • Associate’s degree or equivalency in education and work experience.
  • Fluent in Spanish and English.
  • Ability to learn and utilize computer programs and databases effectively.
  • Ability to adapt quickly to an evolving work environment.
  • Professional and friendly appearance and demeanor.
  • Excellent verbal and written communication skills.
  • Excellent listening skills and an empathetic approach.
  • Able to function effectively as part of a team.
  • Must be sensitive to the issues faced by individuals and families who are struggling with employment, financial and other life stresses.
  • Punctual and detail-oriented.
  • Able to handle email and online calendaring with accuracy.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to exercise good judgment in stressful and/or ambiguous situations.
Griffin Staffing Network, LLC
1145 Main Street Suite 508
Springfield, MA 01103
Phone (413) 788-0751
http://www.griffinstaffingnetwork.com/
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